PRIVACY
Customer addresses stay inside the delivery they belong to.
BXT Logistics Limited operates AtlasMove and is responsible for the personal information used to quote, plan, track and evidence deliveries. This page explains the main information we use, why we use it and the choices available to customers.
01
Information AtlasMove uses
Booking information can include names, email addresses, phone numbers, full collection and delivery addresses, item details, preferred dates, access notes and payment status. We do not need or ask customers to send complete payment-card details to AtlasMove; Stripe handles supported checkout details.
During an active delivery, the system can process the assigned driver’s location, route status, scans, timestamps, delivery photographs where permitted and the receiver’s signature. Technical records may include security, request and error information needed to operate the service.
02
Why the information is used
We use information to respond to quote requests, form and perform delivery agreements, plan routes, communicate with the sender and receiver, verify payments, protect accounts, create delivery evidence, resolve genuine disputes and meet legal obligations.
Depending on the activity, the legal basis may be taking steps requested before a contract, performing a contract, complying with a legal obligation or pursuing legitimate interests such as security, service administration and fraud prevention. We do not use operational tracking to expose unrelated customer journeys.
03
Service providers and retention
AtlasMove uses service providers for secure hosting and databases, payment processing, mapping and routing, transactional email and other essential operations. They receive only the information needed for their role and are subject to their own security and data-processing obligations.
Information is retained only as long as reasonably required for the delivery, customer support, accounting, claims, fraud prevention and legal obligations. Different records have different retention needs. Access is limited according to operational role.
04
Your choices and contact
You may ask for access to your personal information, correction, deletion in appropriate circumstances, restriction, objection or portability where the law provides. Identity may need to be verified before information is released.
Contact support@atlasmove.co.uk or write to BXT Logistics Limited, 114–116 Manningham Lane Bradford Manningham Lane, Bradford, England, BD8 7JF. You may also complain to the UK Information Commissioner’s Office if you believe a data-protection concern has not been resolved. This notice was last updated on 28 September 2026.
Bradford managedRoutes and customer records are controlled from the AtlasMove operation in Bradford.
Confirmed in writingItem, route, access and price details are reviewed before a public booking becomes confirmed.
Private by designOther customers and exact unrelated route stops never appear in the public tracking view.
PRACTICAL ANSWERS
Questions before you book.
Can other customers see my address?+
No. The public tracking view does not disclose another customer’s exact address, contact details or stops.
Does AtlasMove store my card number?+
Supported checkout is handled by Stripe. Customers should never send complete card details through email, WhatsApp or delivery notes.
Who is responsible for AtlasMove data?+
BXT Logistics Limited operates AtlasMove and is the contact for privacy questions about this service.
How do I make a privacy request?+
Email support@atlasmove.co.uk with enough information to identify the relevant booking. Identity may be verified before protected information is released.
READY TO PLAN IT?
Give the Bradford team the complete delivery details.
We review the route, item and access before returning a custom price.