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LARGE APPLIANCES

Tracked delivery for bulky household appliances.

Large appliances need accurate dimensions, safe access and a clear handover. AtlasMove reviews the item, route and property information before confirming a quote, then keeps scans, live journey information and signed proof with the same consignment.

01

Prepare the appliance and the property

The booker is responsible for ensuring the item is ready for collection at the agreed location. Water, gas or electrical disconnection must be completed safely by an appropriate person unless a separately agreed service says otherwise. AtlasMove’s normal delivery record does not by itself include installation.

At the delivery address, provide a clear path and accurate information about floors, lifts, parking and restricted access. If the item cannot be moved through the disclosed route, the team may need to stop and agree a safe next step.

  • Appliance type and packaging condition
  • Useful dimensions and weight information
  • Collection readiness and safe disconnection
  • Destination access and responsible receiver

02

Tracking without exposing the rest of the route

After confirmation, the appliance receives a tracking ID and can carry a matching printed label. Once the driver starts the route, authorised customers can follow the assigned vehicle and ETA through their code-gated tracking view.

The page does not reveal another customer’s exact address or the full stop sequence. That privacy boundary applies even when several appliance or furniture consignments share a van.

03

Delivery evidence for later questions

The receiver should inspect the visible condition and confirm the handover on the driver’s phone. Status records, permitted evidence and the signature stay connected to the delivery.

If a problem is noticed, contact AtlasMove promptly with the tracking reference and relevant facts. The claims process explains what information is needed and how the record is reviewed.

Bradford managedRoutes and customer records are controlled from the AtlasMove operation in Bradford.

Confirmed in writingItem, route, access and price details are reviewed before a public booking becomes confirmed.

Private by designOther customers and exact unrelated route stops never appear in the public tracking view.

PRACTICAL ANSWERS

Questions before you book.

Do you install or connect appliances?+

Installation or connection is not assumed. It is included only when AtlasMove has expressly confirmed it in the accepted quote.

Will you remove the old appliance?+

Removal and disposal are not automatic services. Ask before confirmation so availability and price can be reviewed.

What appliances can I request?+

The service is intended for bulky household appliances and similar goods, subject to item, access and safe-handling review.

How is delivery recorded?+

The driver updates the consignment status and obtains the receiver’s signature at the handover. Permitted evidence remains attached to the record.

READY TO PLAN IT?

Give the Bradford team the complete delivery details.

We review the route, item and access before returning a custom price.

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